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Congressional Liaison Offices and Select Advocacy and Complaint Offices
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Editors: Pauline E. Veliotis
Book Description:
Federal complaint-handling, ombudsman, and advocacy offices have different forms, capacities, and designations. This book reviews the state of research in this field and the heritage of such offices, examines and compares them, along with recent legislative developments and past proposals to establish a government-wide ombudsman. Furthermore, this book identifies the basic characteristics of these offices, recognizing differences among them with regard to their powers, duties, jurisdictions, locations, and resources, concurrent with a complete list of Congressional Liaison Offices of select federal agencies.

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Table of Contents:

Chapter 1. Federal Complaint-Handling, Ombudsman, and Advocacy Offices, pp. 1-71
(Wendy R. Ginsberg and Frederick M.Kaiser)

Chapter 2. Congressional Liaison Offices of Selected Federal Agencies, pp. 73-141
(Audrey Celeste Crane-Hirsch)


      Congressional Policies, Practices and Procedures
   Binding: Softcover
   Pub. Date: 2010
   Pages: 6 x 9
   ISBN: 978-1-61668-356-6
   Status: AV
Status Code Description
AN Announcing
FM Formatting
PP Page Proofs
FP Final Production
EP Editorial Production
PR At Prepress
AP At Press
AV Available
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Congressional Liaison Offices and Select Advocacy and Complaint Offices