Authors: Becky P.Y. Loo (The University of Hong Kong, Pokfulam, Hong Kong)
Abstract: E-government is primarily concerned with interactions between the government and the rest of the society. Specifically, it refers to attempts of governments to automate and facilitate the use of e-technologies in governmental processes, whereby individuals and organizations interact directly with governments for various reasons. In most societies, local people and organizations are required to have some forms of statutory interactions with their respective governments. Individuals include local and non-local residents. The former comprises citizens, new immigrants and other people who are residing in the territory. Organizations include business enterprises, political parties, other governments (either at the same or other levels) or non-government organizations (NGOs) both domestically and abroad. With increasing globalization (partly fostered by e-technologies), considerations of developing e-government encompass local government‟s interactions with the outside world, notably TNCs and international NGOs, like the United Nations, World Bank and World Health Organization (WHO). With regard to these external relationships, e-government is particularly relevant in relation to the inflows and outflows of capital, goods, information and people into and out of its territory.